Terms and Conditions
Terms and Conditions
These Terms and Conditions govern all activity on the Grattiano Casino platform. By registering an account and using the services provided, players confirm that they have read, understood, and agreed to the terms set out below. These terms form a binding agreement between the player and Grattiano Casino.
Eligibility and Account Registration
To register and use Grattiano Casino, players must:
- Be at least 18 years of age or the legal gambling age in their jurisdiction, whichever is higher
- Be a resident of a country where online casino gaming is not prohibited by local law
- Register only one account per household, IP address, and device
- Provide accurate, truthful, and current personal information during registration
- Not act on behalf of a third party or use another person’s payment method
Grattiano Casino reserves the right to request identity verification documents at any stage. Failure to provide valid documentation may result in account suspension or closure. Accounts found to be duplicate or fraudulent will be closed immediately and balances forfeited.
Account Security
Players are solely responsible for maintaining the confidentiality of their login credentials. Any activity conducted through a player’s account is the responsibility of the account holder. If you suspect unauthorised access to your account, contact the support team immediately via live chat or at support@grattiano.org.
Deposits and Withdrawals
All deposits must be made using payment methods registered in the player’s own name. Third-party payments are not accepted under any circumstances. Minimum deposit amounts vary by payment method, starting from €10 for eligible e-wallets.
Withdrawals are subject to account verification. Players must complete the KYC process before any withdrawal is approved. Grattiano Casino processes verified withdrawal requests within 24 hours. The casino reserves the right to request additional documentation for withdrawals above specified thresholds.
| Transaction Type | Minimum | Maximum | Processing Time |
|---|---|---|---|
| Deposit (Card) | €20 | €10,000 | Instant |
| Deposit (Bitcoin) | €20 | Unlimited | Instant |
| Withdrawal (E-wallet) | €20 | €15,000 | Up to 24 hours |
| Withdrawal (Bank Transfer) | €50 | €50,000 | 3–5 business days |
Bonus Terms
All bonuses offered by Grattiano Casino are subject to the following general conditions unless a specific promotion states otherwise:
- Bonuses are available to eligible players only and may not be claimed by excluded or self-excluded accounts
- The standard wagering requirement is 35x the bonus amount unless otherwise stated
- Maximum bet during active bonus wagering is €5 per spin or round
- Bonus validity period is 30 days from the date of issue
- Players must wager their deposit in full before the bonus amount becomes active
- Only one bonus may be active at a time unless expressly permitted
- Grattiano Casino reserves the right to withdraw a bonus if misuse or abuse is detected
Prohibited Activities
The following activities are strictly prohibited on the Grattiano Casino platform:
- Using software, bots, or automated systems to gain an unfair advantage
- Colluding with other players in poker or table games
- Exploiting software errors or technical faults without reporting them
- Using the platform for money laundering or any illegal financial activity
- Creating multiple accounts or using another player’s account
Violation of these rules will result in immediate account closure, forfeiture of funds, and where appropriate, referral to relevant legal authorities.
Responsible Gaming
Grattiano Casino is committed to providing a safe gaming environment. Players can access the following responsible gaming tools at any time from their account settings:
- Daily, weekly, and monthly deposit limits
- Session time reminders and automatic logout timers
- Reality check pop-ups during extended sessions
- Cooling-off periods from 24 hours to six weeks
- Permanent self-exclusion
Players requiring external support can contact the confidential helpline at 1-800-522-4700 or email support@grattiano.org.
Intellectual Property
All content on the Grattiano Casino platform — including but not limited to graphics, logos, game interfaces, and text — is the property of Grattiano Casino or its licensed software providers. Reproduction, distribution, or commercial use of any platform content without written permission is strictly prohibited.
Amendments to Terms
Grattiano Casino reserves the right to amend these Terms and Conditions at any time. Players will be notified of material changes via the email address registered to their account. Continued use of the platform following notification constitutes acceptance of the revised terms.
Governing Law
These Terms and Conditions are governed by applicable international gaming law and the jurisdiction under which Grattiano Casino holds its operating licence. Any disputes not resolved through the internal complaints process may be referred to the relevant independent dispute resolution body.
For any questions regarding these terms, contact the support team at support@grattiano.org or via live chat on the platform.